“Earlier, our organization used to record patient information on paper, which took more time to include all the information by hand–and sometimes, papers were lost.

Now, during our work in remote areas where there is no internet access, it is easy to record all patient information and synchronize later.”

The Problem

  • Fragmented care across NGOs, local clinics, and informal providers

  • Overburdened clinicians and rising patient demand

  • Paper records causing lost or incomplete patient information

  • Chronic care requiring continuity and longitudinal data

  • Existing EHRs not built for low-resource settings

Hikma Health was built to address these realities—by designing digital health systems that work where care is hardest to deliver.

The Hikma Health System

The Hikma Health System is an open-source, offline-ready digital health platform built for the realities of low-resource and humanitarian settings.

Designed in close partnership with frontline providers, the system enables clinics to securely capture, access, and share patient information—even when internet, power, or infrastructure are unreliable.

The system enables clinics to rapidly deliver quality personalized healthcare to refugees, migrants, and others served in low-resource settings.

The platform is modular and interoperable, allowing organizations to deploy only what they need and integrate with existing tools and workflows. From primary care to emergency response, Hikma Health adapts to diverse clinical contexts without adding burden to already overstretched teams.

By prioritizing usability, data protection, and resilience, the Hikma Health System helps ensure that every patient record is secure, portable, and available when and where it matters most.

  • Multiple language support (Arabic, English, Spanish)

    Allows for the Hikma Health system to be deployed in diverse contexts beyond the English-speaking world. Our system is currently in use in Nicaragua, Lebanon, Mexico, Jordan, and Syria, among several other countries.

  • Online/offline sync

    The mobile application makes full use of the locally available SQLite database to keep track of local events and the application synchronizes any changes with the server.

    Our offline-first system is able to operate in diverse health systems, including under-resourced and acute settings.

  • Report generation

    Any clinician using the Hikma system anywhere, if authorized by their patient, will be able to access the patient’s whole record, even if some of the data was collected at a different clinic. Our systems allow for medical reports to be downloaded, and accessed by the patient, and the healthcare provider alike.

  • Simple UI/UX catered for quick patient interactions

    Catered to deliver in settings where each patient interaction occurs at an average of 5 minutes per patient, our simple user interface allows medical practitioners to seamlessly record patient visits in <10 clicks.

  • Rapid and customizable workflows

    The Hikma Health administrator’s portal has a built-in form builder that allows them to use a variety of input types for richer and more complete data collection.

    These forms can be created and customized by clinic administrators at any time for use by the care providers on the ground.

  • Exporting and Aggregating Raw Data

    Our web application allows medical practitioners to export and aggregate data collected through the Hikma Health mobile application. This data allows practitioners insight into the problems faced by the patient populations they are treating, allowing for better, more targeted medical decision-making.

  • Seamless User Management

    Our web application allows for healthcare providers to add and manage unlimited medical practitioners to the Hikma Health system, allowing them access to past patient records for effective, and informed medical decision-making.

“It is much easier to interact with the patient while using Hikma Health instead of asking them all these questions on every visit. Much better for saving time and information.”

“Now we can recall all past visits, conditions and treatments by just one click.”